FAQs

Shipping & Delivery

UK Standard Delivery costs £6.95 and is free for orders over £300, with an estimated delivery time of 2–4 working days.

Next Day Delivery is available for £12, provided the order is placed before 12 pm.

Orders are packed and dispatched within one working day. We aim to deliver your items promptly and in perfect condition. If there is a delivery delay, we will notify you and resolve the issue as quickly as possible. Each order is treated individually.

UK Standard Delivery costs £6.95 and is free for orders over £300, with an estimated delivery time of 2–4 working days.

Next Day Delivery is available for £12, provided the order is placed before 12 pm.

For international orders, please contact us for an individual quote. Orders outside the UK may incur import duties and taxes, which the customers is responsible for paying. Check with your local customs office for more information.

Yes, we offer order collections in our store at 102 St John’s Wood High Street, NW8 7SH London. Once your order has been packed and is ready to be collected (usually within an hour during opening times), you will receive an email confirmation.

Returns & Refunds

We have a 14-day return policy, which means you have 14 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please note items that are damaged, soiled, label-less or returned outside of our 14 day returns period will not be accepted and instead will be returned back to the customer.

We would always advise you to securely package your return and use a tracked delivery service or courier as we cannot be held responsible for items lost or damaged in transit. Please be sure to keep hold of your proof of postage and returns tracking number as we may need to see this at a later date.

Please return within 14 days and include your order number with the return:

102 St John’s Wood High Street, NW8 7SH London.

We do not offer exchanges however, if you would like to exchange one item for another, you must first return the original item and then place a new order. You will be refunded for the original item in accordance. This can be done online or in our store at 102 St John's Wood High Street, NW8 7SH, London.

Curated Collection

All you need in one place

Free shipping

On orders over £300

Support every day

Call us at +44 020 7722 5883